What type of meals do you offer?

Mountain House makes high-quality, freeze-dried meals. Just add water and in ten minutes or less you’ll have a hot meal for on the trail, on-the-go, or in times of emergency. We’ve been cooking up dependable and delicious meals since 1969.

What are Adventure Meals™?

Mountain House Adventure Meals™ are full-size meal pouches that are perfect for outdoor adventures. Adventure Meals™ are lightweight and portable, with homestyle meals that are packed with nutrients and full flavors for a satisfying hot meal anywhere.

What are Just in Case...® Meals?

Mountain House emergency meals have the longest proven shelf life of 30 years. Our Just in Case...® line includes our trusted just-add-water, freeze-dried meals for emergency planning. With #10 cans, assorted meal buckets, and multi-day kits, stocking up for "just in case" is simple.

What is Simple Sensations?

Simple Sensations is all the reliable goodness of Mountain House freeze-dried meals, made for healthy eaters who need a quick meal on-the-go or at the office. Add water directly to the pouch, or heat in the microwave. No artificial flavors or colors. Just whole, clean ingredients and a fast food option you can feel good about. Learn more here.

How do you prepare Mountain House meals?

All Mountain House meals are pre-cooked, so the flavors are fully locked in. All you need to do is add water! Just open the pouch or #10 can, remove the oxygen absorber, add the correct amount of boiling water (individual meals vary, so please refer to package directions), stir, then seal. In 10 minutes or less your meal will be steaming hot and ready to savor! In a pinch you can use cold water, just give it about twice as long to re-hydrate.

Don’t have 10 minutes? With Simple Sensations, you can have a delicious meal ready in just two. Open the pouch, remove the freshness packet, add pouch contents plus water to a microwave safe bowl, then in 2 minutes, dig in!

Novelties like our Ice Cream are ready to eat...just open the pouch and enjoy.

How do you store Mountain House freeze-dried meals?

Store Mountain House food under dry, sanitary conditions, without prolonged exposure to extreme temperatures and avoiding any environment that could cause damage to the packaging, such as punctures, dents, or rust.

To maximize shelf life, store food unopened and avoid prolonged exposure to temperatures above 75°F (24°C). Follow these storage tips and you'll have emergency food when you need it.

After opening, we recommend using any dry contents within one week for best results and taste. For our Just in Case...®#10 cans, use the convenient resealable plastic lid between uses. After hydration, treat any leftover food as you would fresh food. It's real food!

Do #10 cans contain individual servings?

Food packaged in our #10 cans are loose, not individually packaged. They make an average of 10 cups of food and are perfect for feeding large groups. You can measure out the amount of food you'd like to prepare or prepare the entire can at once by just adding water.

Once you open a #10 Can, how long is it good for?

Once you open one of our #10 Cans, we recommend eating the food within about one week. Store any unused food in the can with the resealable lid. Treat any leftovers as you would other food – it’s real food, cooked just like you would at home, only in a much, much larger pot.

What is the difference between the Pro-Pak® and Standard Adventure Meal™ Pouches?

Our Pro-Paks are vacuum packed to prevent expansion at high altitude and to be as compact as possible. They have the same 30 year shelf life and Taste Guarantee as our regular Adventure Meal™ pouches.

Pro-Paks generally have slightly less food, too, but this can vary from recipe to recipe. We always recommend looking at calories rather than servings and to choose based on individual metabolism and activity level, since these vary from person to person and day to day.

Do you process peanuts or tree nuts in your facility?

Nope. Our facility is a nut free facility with the exception of coconut.

What is the shelf life of your foods?

Our meals in our Adventure Meal™ pouches, kits and cans all have a freeze-dried, emergency food industry-leading guaranteed shelf life and Taste Guarantee of 30 years from the date of manufacture. The only exceptions are our MCWs, novelty items, and Simple Sensations. MCWs have a 3-year shelf life from date of manufacture, novelty items like our ice cream have a 2-year shelf life, and Simple Sensations have a 30-month shelf life.

What happens after the shelf life has passed?

The food doesn’t “go bad” after the shelf life, but the quality will start to diminish. You may notice a slight change in flavor or texture, but we've eaten food from both our Adventure Meal™ pouches and Just in Case...® cans that were over 30 years old and were still tasty!

How does the shelf life of Mountain House pouches compare to other brands?

We know of no other pouch on the market with Mountain House's 30-year proven shelf life. It's important to note that we use a strict definition of "shelf life", namely that our food will still taste good, even at the end of its stated shelf life!

We're so confident that Mountain House pouches will stand the test of time that we've instituted the industry's only 30-year Taste Guarantee.

What if I forget to remove the oxygen absorber before I add the water?

Don't worry! Your food is still good. Just remove the absorber and discard when you notice it.

Is the inner ice cream paper pouch suppose to have a slit?

Yes! The slit in the inner ice cream pouch is needed as an aid in the freeze drying process.

How do I know what the "Best By" date is for the Mountain House Just in Case...® & Adventure Meal™ pouches I have in storage?

Great question! We have updated the shelf life on our foods several times over the years because we found the 'Best Used By' printed on our pouches was too conservative. This is why, based on real-world testing, we've moved to a 30-year shelf life on meals in our cans and pouches (excluding novelty items and MCWs). To learn more about our shelf life, click here.

To determine the new shelf life of your old Mountain House pouches and cans, you'll need to locate the actual manufacturing date. Add 30 years to the manufactured date to get the new shelf life.

Click here for a guide to help you out!

Can I place a phone order?

Mountain House is only able to accept orders through our website with a credit card payment. Mail-in orders are accepted. To request a catalog, please click here to send us an email.

Do you ship outside the United States?

We do not ship outside the United States due to import regulations on meat and poultry products. To purchase Mountain house in Canada, please click here.

Will I receive tracking information?

You betcha! As soon as your order ships, you'll receive an email notification directly from UPS.

How do I check the status of my order?

Hop on our chat on our website and ask one of our friendly Customer Service reps or email us at info@mountainhouse.com. Be sure to include your order number if you can!

Will my personal information be sold to mailing lists?

Information about our customers is an important part of our business. The only information we collect is what you submit to us and is used only by Mountain House for our own marketing and research purposes. We are not in the business of selling the information we collect to others.

Do you offer free shipping?

Yes! We offer free shipping on all orders of $99 or more. Be sure to sign up for our newsletter to stay up-to-date on all promotions!

Can you ship to an APO address?

Yes we can ship to APO addresses. We ship all APO orders through the United States Postal Service. When entering the ship to address leave the State/Province field "Select" and in the Other State/Province field enter APO or FPO. You will be contacted by a customer service rep regarding the freight amount prior to your order being shipped.

When can I expect to receive my order once I have placed the order?

All orders placed on our website Monday-Friday, excluding holidays, will be shipped within two business days. All orders will be shipped via UPS Ground (except APO address) unless you have requested faster freight. Your order should arrive 7-10 days once it has been shipped. Please note at times shipment may be delayed due to inclement weather, holidays, or an increased volume of orders. Payments will be processed upon order confirmation.

If I request a faster freight method, what does that mean?

Your order will still be shipped 2 business days after you place it. Then we will ship it via the freight method you requested. For example, if you request 3-day air, your order will arrive in 5 business days. Normal ground shipping will take between 7-10 days to arrive.

What is your return policy?

Mountain House's return policy is no returns on food items unless the product is damaged or defective. If you have a damaged or defective item, please email info@mountainhouse.com or give us a call at 1-800-547-0244.